Hospitality (Academia Internship Program)

Course overview

Statistics
Qualification Diploma
Study mode Full-time
Duration 18 months
Intakes January, April, July, October
Tuition (Local students) Data not available
Tuition (Foreign students) $ 11,595
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Admissions

Intakes

Fees

Tuition

Data not available
Local students
$ 11,595
Foreign students

Estimated cost as reported by the Institution.

Application

Data not available
Local students
Data not available
Foreign students

Student Visa

Data not available
Foreign students

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Entry Requirements

English Language proficiency* (one of the following criteria only):

  • IELTS 5.5 or an equivalent English score result as recognised by the Department of Immigration and Border Protection (DIBP) regulations; or
  • An English proficiency of Upper Intermediate level from Academia International or any other NEAS accredited ELICOS course or English Australia member college course; or
  • An English medium High School qualification equivalent to Year 10 (Victoria, Australia) and recognised by the Department of Immigration and Border Protection (DIBP); or
  • A qualification equivalent to Certificate IV (AQF, Australia) or higher majoring in English or conducted in the English Language; or
  • An average score of 70% or higher on the Academia International Placement test.
  • Evidence that student has successfully completed 4th Year level English at Assumption University in Thailand.

Curriculum

  • Make a presentation
  • Manage diversity in the workplace
  • Manage operational plan
  • Implement and monitor environmentally sustainable work practices
  • Provide first aid
  • Provide responsible service of alcohol
  • Use hygienic practices for hospitality service
  • Source and use information on the hospitality industry
  • Work effectively in hospitality service **
  • Provide service to customers
  • Enhance the customer service experience
  • Manage quality customer service
  • Show social and cultural sensitivity
  • Manage conflict
  • Interpret Financial Information
  • Manage finances within a budget
  • Prepare and monitor budgets
  • Research and comply with regulatory requirements
  • Coach others in job skills
  • Roster staff
  • Lead and manage people
  • Recruit, select and induct staff
  • Control Stock
  • Monitor work operations
  • Establish and conduct business relationships
  • Manage Projects
  • Identify hazards, assess and control safety risks
  • Implement and monitor work health and safety practices

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